We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. Shipping fees will not be refunded on any returned items and is the responsibility of the customer when shipping items back to us. Returns must be post marked within 10 days of the date you receive your shipment in order to receive refund and/ or store credit. No exceptions. Returns must be received in original, unused condition with tags ATTACHED and a copy of or the original invoice or return form included. If you cannot locate the original invoice, please print and include a copy of the order confirmation emailed to you. Clearance, beauty, and any used products are non-returnable. **If an item has stains, smells of cigarette smoke, perfume, or deodorant, has animal hair, or any appearance of being worn or used, will not be accepted as a return and you will be responsible for the reshipping fee.